Effective Date: May 5, 2026 | Last Updated: May 5, 2026
Welcome to Brandi Richard Thompson. These Terms and Conditions (“Terms”) govern your use of brandirichardthompson.com (the “Website”) and any purchases made through the Website. The Website is owned and operated by Operation Growth LLC, a California limited liability company, doing business as Brandi Richard Thompson (“Company,” “we,” “us,” or “our”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
1. PRODUCTS AND SERVICES
Brandi Richard Thompson offers thought leadership, speaking engagements, executive coaching, leadership development programs, intellectual property and frameworks (including the Operation Growth™ Integration Method), digital and self-paced courses, and paid newsletter subscriptions through Substack. Service descriptions, pricing, and availability are subject to change without notice.
2. ORDERS AND PAYMENT
By placing an order, you represent that you are at least 18 years of age and that the information you provide is accurate and complete. We reserve the right to refuse or cancel any order at our sole discretion. Payment is processed at the time of purchase through our secure third-party payment processor.
3. DIGITAL PRODUCTS AND COURSE ACCESS
Where applicable, digital products and course access are delivered electronically to the email address provided at checkout. You are granted a personal, non-transferable, non-exclusive license to access and use digital products for your personal, non-commercial use. You may not reproduce, distribute, modify, resell, or share access to digital products without our express written consent.
4. INTELLECTUAL PROPERTY
All content on the Website — including text, graphics, logos, images, course materials, worksheets, frameworks, methodologies, and the design and arrangement thereof — is the property of Operation Growth LLC and is protected by United States and international copyright, trademark, and other intellectual property laws. “Brandi Richard Thompson” and the Brandi Richard Thompson logo are trademarks of Operation Growth LLC. You may not use, reproduce, or distribute any content from the Website without our prior written permission.
5. USER CONDUCT
You agree not to use the Website for any unlawful purpose, to harass or harm any other party, to violate any intellectual property rights, to transmit viruses or malicious code, or to attempt to gain unauthorized access to the Website or its underlying systems.
6. DISCLAIMERS
The Website and all content, products, and services are provided “as is” and “as available” without warranties of any kind, express or implied. We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components. We make no guarantees regarding outcomes from any service, course, coaching engagement, or product.
7. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Operation Growth LLC, its members, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Website or any product or service. Our total aggregate liability for any claim arising out of or relating to the Website or any product or service shall not exceed the amount you paid for the specific product or service giving rise to the claim.
8. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Operation Growth LLC, its members, officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to your use of the Website, your violation of these Terms, or your violation of any rights of another party.
9. GOVERNING LAW AND JURISDICTION
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or the Website shall be resolved in the state or federal courts located in Riverside County, California, and you hereby consent to the personal jurisdiction of such courts.
10. DISPUTE RESOLUTION
Any disputes arising out of or relating to these Terms or any product or service will first be addressed through good-faith negotiation. If resolution cannot be reached within thirty (30) days, disputes will be subject to binding arbitration in Riverside County, California, under the Commercial Arbitration Rules of the American Arbitration Association.
11. CHANGES TO THESE TERMS
We reserve the right to update these Terms at any time. Material changes will be communicated via email or by posting an updated version on the Website. Continued use of the Website after such changes constitutes acceptance of the new Terms.
12. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and us regarding the Website and supersede any prior agreements. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
13. CONTACT
For questions about these Terms, contact us at hello@brandirichardthompson.com. Brandi Richard Thompson is a division of Operation Growth LLC, a California limited liability company.
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